TechFirst ERP Private Limited
FMCG

KEY FEATURES

Procurement

Procurement

Order Processing

Order Processing

Warehouse Management

Warehouse Management

Production

Production

Supply Chain Management

Supply Chain Management

Payroll

Payroll

MIS Reporting

MIS Reporting

B2C

B2C

CRM

CRM

B2B

B2B

Inventory Management

Inventory Management

Procurement

On-time delivery, quality, and compliance with contracts.

Generating and tracking purchase orders.

To set budgets, track expenses, and control costs.

Monitor inventory levels and support procurement decisions.

Create, track, and renew contracts.

To set budgets, track expenses, and control costs.

Monitor inventory levels and support procurement decisions.

Create, track, and renew contracts.

Procurement
Order Processing

Order Processing

On-time delivery, quality, and compliance with contracts.

Tracks available stock levels, manages stock movements, and facilitates order fulfillment.

Customer information, contact details, preferences, and order history.

Manages product information such as descriptions, pricing, and availability.

Sets pricing rules, discounts, and promotions for different customers and products.

Handles shipping details, carrier information, and tracking of shipments.

Manages payment methods, invoices, and payment tracking

Workflows for order processing from placement to delivery.

Reports on sales performance, order status, inventory levels

Integration with, CRM systems, and other relevant platforms.

Real-time tracking of order status and updates for both internal teams and customers.

Returns, exchanges, and refunds efficiently to maintain

Provides role-based access controls to ensure data security and privacy.

Warehouse Management

Optimizes inventory levels across the supply chain.

Verifies incoming shipments from suppliers.

Places received goods in warehouse storage.

Retrieves items to fulfill customer orders

Packages items with correct labels for shipment.

Manages outbound shipments, documentation, and carrier communication.

Regularly verifies inventory accuracy.

Processes product returns and updates inventory.

Tracks batch/serial numbers for traceability and recalls.

Warehouse Management
Production

Production

The list of materials, components, and subassemblies required to manufacture a product.

Generates and tracks manufacturing orders, schedules, and allocates resources.

Coordinates production considering demand, resources, and lead times.

Maintains raw materials, components, and finished goods for production availability.

Monitors and maintains product quality via inspections and testing throughout production.

Equipment schedules, downtime, and repairs to ensure efficiency.

Timely material availability by integrating production with procurement activities.

Labor, machinery, and other resources required for production

Direct and indirect production costs for budgeting and control.

Supply Chain Management

Tracks goods movement and optimizes stock levels.

Requisition to purchase order creation, supplier management, invoice processing, and payment

Customer orders from receipt to fulfillment

Transportation and distribution of goods.

Storage allocation, picking and packing, and shipping/receiving.

Suppliers, vendor, contract management, and supplier collaboration.

Standards through inspection, non-conformance management, and corrective actions pre-shipment

Root Management

Supply Chain Management
Payroll

Payroll

Centralizes employee data like IDs, names, and contact details.

Records employee attendance for accurate payroll calculations.

Defines components like basic salary, allowances, and deductions.

Tax calculations

Handles leave requests, approvals, and integrates with payroll

Restrict access based on user roles and permissions.

Employee attendance, including clock-in/clock-out times, leaves, holidays, and any other attendance-related data

MIS Reporting

MIS Reporting

Purchase reports such as purchase orders, supplier product

Sales reports such as sales by product, customer, region.

Inventory reports like stock levels, inventory turnover

Financial reports such as balance sheet, income statement, expense

Customer outstanding report

Custom reports tailored to specific business requirements

Scheduled reports.

Compliance Reports to Regulatory adherence, audit trails

Customer outstanding report

Quality Control Reports to Product quality, defects, corrections.

B2C

B2C

Customer orders, invoicing, sales tracking, and order fulfillment

Order fulfillment workflows, generating shipping labels, and tracking shipments ensure timely delivery

Manage product catalogs, including product descriptions, images, pricing, and variations.

Managing customer inquiries, complaints, and returns

Customers to browse products, place orders, and track shipments conveniently from their smartphones or tablets.

CRM

CRM

Assign tasks related to customer interactions and track their completion.

CRM to schedule appointments, meetings, and follow-ups.

Leads from initial contact to conversion, including follow-ups and lead scoring.

Generate and manage sales quotations, including version tracking and approval workflows.

Integration with whatsapp and email clients for efficient communication with customers.

Manage customer inquiries, and support requests through a ticketing system.

Customize fields, workflows, and user interfaces to align with specific business requirements.

Define user roles and permissions to restrict access to sensitive customer data.

Mobile application for sales representatives and customer service agents to access.

B2B

B2B

Lead management, quotation creation, sales order processing, and sales performance tracking.

Including supplier management, purchase requisition, purchase order creation, goods receipt, and invoice verification.

Tracks and controls inventory levels, locations, and movements

Stock tracking, batch management, serial number tracking, and inventory valuation.

Lead management, contact management, opportunity tracking, and customer support.

Supplier information management, supplier performance evaluation,and procurement collaboration.

Receiving, put-away, picking, packing, and shipping

Warehouse layout optimization, inventory tracking, and replacement

Order processing and fulfillment activities

Inventory planning, transportation management, and vendor management.

Quality control, inspection management, non-conformance management.

Inventory Management

Inventory Management

Inventory including stock levels, item tracking, and replacement

Create, update, and manage the catalog of products/items available for trading, including details like SKU, description, pricing.

Creation, tracking, and management of purchase orders for acquiring inventory from suppliers/vendors.

The creation, tracking, and management of sales orders from customers, including order fulfillment processes.

Inventory within warehouses, including picking, packing, and shipping processes.

The replacement process, ensuring optimal stock levels.

Stock turnover, analysis, and cost analysis.

Integrates with barcode for efficient tracking and management of inventory items.